Information Technology Services (ITS)

EIS Projects & Initiatives

Enterprise Cloud Backup

Based on the industry-leading Veeam backup solution, this project will provide geographically distant backups for virtual machines running in the ITS Private Cloud environment.  Data will be encrypted on site before being transferred to highly scalable storage located in the MS Azure cloud.

MS Azure Hosting Environment

To augment the on premises virtualization services provided by the ITS Private Cloud service, EIS is developing an easily replicable and secure “hub & spoke” architecture for hosting servers in the MS Azure cloud.  Departments will be able to leverage the expertise of EIS systems staff in moving their servers into MS Azure as a managed service, or they will be able to jump start their own Azure environments using the “infrastructure as code” scripts that the team is developing.

Tri-campus WiFi RFP & Technology Refresh

An RFP will be conducted to select a new wireless infrastructure solution to replace the legacy campus WiFi solution which was selected over 10 years ago.  Once the RFP is concluded, this multi-year project will see the legacy infrastructure replaced and will provide a faster, more reliable WiFi service across all three university campuses.

MAN/WAN Internet connectivity RFSQ

A “Request for Supplier Qualifications” (RFSQ) process is being conducted to compile a list of pre-qualified suppliers of Metropolitan and Wide Area Network services.  This RFSQ will facilitate the identification and selection of Man/WAN suppliers when new building network connectivity is required.

PSTN Calling in MS Teams Pilot

Following the successful conclusion of the multi-year project to migrate over 13,000 Bell Centrex telephone lines to a cloud-hosted VoIP solution, this pilot project will test the viability of bringing plain old telephone Public Switched Telephone Network (PSTN) calling (aka making and receiving phone calls) into MS Teams.  The main advantage for users is that they would be able to use a single application (Teams) for online collaboration and telephone calls rather than having to use both Teams and the Communicator VoIP client.

Research Data Centre

This project will renovate a space in the McLennan Physics building to provide a professionally managed and physically secure co-location space for research computing equipment that is currently distributed across many different university buildings, often in facilities that lack expansion capacity, adequate physical security and/or power & cooling.  This project is a collaboration between ITS and the Faculty of Arts & Science’s IITS team.

Campus Core 100G Upgrades

The Enterprise Network Infrastructure team continues to roll out new distribution routers in order to upgrade the campus core network, which connects all university buildings together, from 10 Gigabit speeds to 100 Gigabits.

And lots more…

In addition to the above major projects & initiatives, the Enterprise Infrastructure Solutions group works tirelessly to provide fast, reliable and cost effective network and server hosting infrastructure & services.  This work is an ongoing process of continuous improvement which often goes unnoticed by the community due to the fact our primary objective is to make these improvements with little to no interruption in service.