Information Technology Services (ITS)

EIS Projects & Initiatives

Tri-campus WiFi RFP & Technology Refresh

An RFP was completed in early 2021 to select a new wireless infrastructure vendor to replace the legacy campus WiFi solution which was selected over 10 years ago.  This multi-year project will see the legacy infrastructure replaced and will provide a faster, more reliable WiFi service across all three university campuses.  Back-end controllers have been acquired and installed.  Work has also started on replacing the nearly 10,000 wireless access points in over 200 buildings across 3 campuses.  As of April 2022, approximately 1,500 Aruba access points have been deployed.

PSTN Calling in MS Teams Pilot

Following the successful conclusion of the multi-year project to migrate over 13,000 Bell Centrex telephone lines to a cloud-hosted VoIP solution, this pilot project will test the viability of bringing plain old telephone Public Switched Telephone Network (PSTN) calling (aka making and receiving phone calls) into MS Teams.  The main advantage for users is that they would be able to use a single application (Teams) for online collaboration and telephone calls rather than having to use both Teams and the Communicator VoIP client.  Testing has been completed and planning is underway to determine the details of a project timeline, communications plan and migration strategy. The team is waiting for the Ontario Ministry of Government and Consumer Services (MGCS) to name the Vendor of Record for direct routing services to MS Teams which will allow the university to leverage the pricing and terms negotiated by MGCS under the Broader Public Sector procurement directive.

Research Data Centre

This project will renovate a space in the McLennan Physics building to provide a professionally managed and physically secure co-location space for research computing equipment that is currently distributed across many different university buildings, often in facilities that lack expansion capacity, adequate physical security and/or power & cooling.  This project is a collaboration between ITS and the Faculty of Arts & Science’s IITS team.

And more…

In addition to the above major projects & initiatives, the Enterprise Infrastructure Solutions group works tirelessly to provide fast, reliable and cost effective network and server hosting infrastructure & services.  This work is an ongoing process of continuous improvement which often goes unnoticed by the community due to the fact our primary objective is to make these improvements with little to no interruption in service.