Information Technology Services (ITS)
Education, Awareness & Culture (EAC)
The Education, Awareness & Culture (EAC) team is responsible for developing communications plans, strategies, materials and events that help inform, educate and drive engagement across the University of Toronto.
The Education, Awareness & Culture team is part of the Office of the Chief Information Officer (CIO). EAC is responsible for providing strategic advice, communication planning and collateral development and delivery to the CIO Office and Information Technology Services units – all guided by the ITS core values and the IT@UofT strategic plan.
The EAC team delivers high-quality, on-time and on-budget creative service to all of its clients within ITS and across the tri-campus community at U of T. This includes work to raise awareness of resources and help reduce security risks, such as Cyber Security Month campaigns and the Security Matters educational website.
Outreach to the U of T community includes web content, social media, a monthly e-newsletter, news articles, promotion of ITS resources, events and more. EAC also organizes and facilitates leadership and professional development opportunities and events.
Education & Awareness Officer
Senior Communications Officer
Services & key responsibilities
Through the use of communications strategies and tools, the EAC team connects with the U of T community in a number of ways.
- Annual IT@UofT conference (formerly TechKnowFile)
- Canadian Higher Education Information Technology (CANHEIT) 2023 conference
- Communication planning
- Communiques for the Office of the CIO and Chief Information Security Officer
- COVID-19 and return to campus communications
- Cyber Security Month campaigns
- Data Privacy Day campaigns
- Education and awareness campaigns
- Inter-departmental ITS events
- Issues management communications
- ITS all-staff events, such as town halls and staff appreciation events
- Multi-factor authentication communications
- Organizational change communications
- Professional development initiatives
- Social media
- Web design/visual communications
… and much more.
Stay In the Loop
Check out the ITS monthly e-newsletter In the Loop.
In the Loop includes information about technology-related projects, events and human-interest news.
If your team or department is launching any ITS-related projects that require communications collaboration and partnership, contact EAC at the concept stage to help you meet your goals.
Contact informationEducation, Awareness & Culture
Information Technology Services
Office of the Chief Information Officer
130 St. George St., 7th Floor, Room 7018
Toronto, ON M5S 1A5
To submit an ITS-related story idea, comment and/or question, please email: firstname.lastname@example.org.