Information Technology Services (ITS)

ISC Incident Response Planning Working Group

Terms of Reference


The purpose of the working group is to develop a set of recommendations as outlined in our mandate below and bring them forth to the Information Security Council.


  1. Review the existing Incident Response Plan on a regular basis.
  2. Review current tools and capabilities – ability to prevent, detect, investigate and respond to an incident.
  3. Engage the Crisis Management team to ensure alignment.
  4. Ensure alignment with Business Continuity, Disaster Recovery and Availability Planning.
  5. Engage with an external consultant to review and provide guidance of our Incident Response Plan.
  6. Ensure there is a section on crisis communications, including review of legal requirements (external consultation).
  7. Evaluate Cyber Insurance and the alternative for retaining specific skills needed in event of a significant incident.
  8. Develop a program around a table top exercise(s) and walk-through drill/simulation test (external vendor).
  9. Provide input into the Information Security Awareness Program.
  10. Conduct post-hoc reviews of measures taken in response to digital emergencies and/or breaches concerning digital assets and their remediation, and based on these, make recommendations for future responses (determine root cause and document lessons learned).


The working group will seek input from key stakeholders and other interested parties (i.e. faculties and divisions, crisis management team, communications team, central and divisional IT units). Its findings will be documented in the form of an interim report and a final report and will be presented to the Information Security Council.


  1. Initial meetings and consultations: TBD
  2. Interim report submitted to the Information Security Council: TBD
  3. Final report submitted to the Information Security Council: TBD


Name Group
Luke Barber Executive Director, UTM FMP and I&ITS (interim)
Sotira Chrisanthidis Divisional IT Director, IIT
Rafael Eskenazi FIPP Director, FIPP Office
Deyves Fonseca Associate Director, Information Security, ITS
Patrick Hopewell Director, Enterprise Information Solutions, ITS
John Kerr Director, Risk Management and Insurance, Finance
Alex Matos Director, Internal Audit
Graham Stewart Network and Storage Services Manager, Library
Alex Tichine (chair) Director, Information Technology, FASE
Andrew Wagg Information Security Architect, Information Security, ITS