Information Technology Services (ITS)

Telecommunications

The Telecom team provides comprehensive support to clients for all telecommunications services at the University of Toronto, including MS Teams Phone, VoIP, Call Centre, the Corporate cellphone VOR, and legacy Bell Centrex lines used primarily in elevators and Code Blue emergency call boxes.

Please visit the Telecommunications website for more information about available services and ongoing initiatives.

Contact

For general inquiries: voipservices@utoronto.ca
For technical support regarding VoIP services: voipsupport@utoronto.ca

• EIS projects & initiatives
• EIS organizational chart
• Enterprise networking
• • Top level domain name request
  • Real-time WiFi usage maps (requires login)
  • Networking hardware & cabling standards
  • Campus WiFi & EduROAM
  • Network speed test
  • Internet gateway traffic graphs
  • Network as a Service (NaaS)
• Hardware infrastructure
• • ITS System Status
  • Joint Operations Group (JOG)
  • UTORrecover
  • ITS Private Cloud Hosting Service
• Systems & Solutions Group
• Telecommunications
• • Using Teams Phone for VoIP