IT@UofT Strategic Plan

The University of Toronto’s IT@UofT Strategic Plan focuses and guides our efforts to support the University’s academic mission through information technology services, informing the vision, framework and initiatives, both within the Information Technology Services division and across the University. Additionally, the strategic plan, directed by guiding principles, will provide a clear picture of and lead our IT investments in a rapidly evolving environment. In effect, this plan will shape IT@UofT.

^NEW

IT@UofT Strategic Plan renewal (2025 – 2027)

An extension of the original IT@UofT Strategic Plan (2019-2024), this refreshed plan for the period of 2025-2027 sets a vision and guides activities for the development and deployment of information technology infrastructure and services in collaboration with divisions and business units across the University of Toronto’s three campuses.

This version of the plan will span the next three years, building upon the original IT@UofT Strategic Plan while reflecting updated goals and corresponding objectives derived from extensive community consultation.

Read the full report for a look at the community feedback and what we heard in the consultation process, as well as the nine new, refreshed IT@UofT objectives. At a glance, they are:

Information security: Empower digital trust across the University
Professional skill enhancement: Cultivate a future-ready IT@UofT community
Focus on accessibility: Enhance inclusive design and accessibility
Digital learning: Enable instructors, students and staff to proactively leverage emerging technologies
Administrative systems transformation: Advance digital transformation strategy
Research enablement: Invest in shared research infrastructure
IT portfolio development: Enhance project visibility at the portfolio level
Shared infrastructure: Collaborate with divisional and unit leadership
Service management: Optimize use of IT resources

View online version

Download PDF

Acknowledgements

The IT@UofT Strategic Plan is the product of invaluable contributions from the IT@UofT community, whose input during the town hall meetings has helped shape our objectives for the next three years. We also extend our gratitude to the editorial team who refined this publication, as well as the creative professionals who brought them to life.

IT@UofT Strategic Plan Refresh Working Group

Jae Chung, Senior Manager, Systems & Solutions, EIS, ITS
Laurie Harrison, Director, Digital Learning Innovation, ITS
William Heikoop, Faculty Liaison Coordinator, Digital Learning Innovation, ITS
Marden Paul, Director, Planning, Governance & Assessment, ITS
Swetlana Signarowski, Executive Director, EASI, ITS
Esther Simmonds-MacAdam, Service Management Program Lead, EIS, ITS

Editorial

Copy editing and art direction:

Laurie Harrison, Director, Digital Learning Innovation, ITS
Donna Kidwell, Acting CIO, ITS
Carrie Schmidt, Senior Manager, EAC, ITS
Kim Wells, Senior Communications Officer, EAC, ITS

Web development:

Jacqueline Tong, Web Developer, EAC, ITS

Digital and print design:

Lee Champman RGD, Designer, Leadfeather Creative

Communications and promotion:

Carrie Schmidt, Senior Manager, EAC, ITS
Kim Wells, Senior Communications Officer, EAC, ITS

Past reports

Inaugural IT@UofT Strategic Plan

IT@UofT Strategic Plan (2019 – 2024)

The plan was created with the input of all staff within ITS and key stakeholders from the broader University of Toronto community, under the guidance of a highly engaged steering committee.

Download summary

Download full report