Information Technology Services (ITS)

IT@UofT Strategic Plan Annual Report 2023: Accomplishments and upcoming advancements

Published on: November 27, 2023

IT@UofT: Innovate, Integrate, TransformSince 2019, the University of Toronto’s IT@UofT strategic plan has been guiding our efforts to support the University’s academic mission through information technology services.

To track the advancement of the strategic plan initiatives, this year’s IT@UofT strategic plan annual report, which was released on Nov. 27, 2023, provides a comprehensive overview of our key accomplishments from September 2022 to August 2023. Alongside our successes, the report delves into our ongoing initiatives and upcoming projects, all of which collectively shape the ever-evolving technological landscape at U of T.

“Coming out of three years of disruption, it feels like we have settled into our new normal with a renewed sense of optimism, impressive advancements and much to look forward to,” says Bo Wandschneider, CIO, ITS. “It is exciting to see how we continue to leverage tools in new and creative ways to enhance our digitally-enabled work experience.”

The highlighted initiatives featured in this report are among the most impactful and of the highest strategic importance to ongoing digital transformation in the workplace. These initiatives include network and system enhancements, teaching and learning support, administrative upgrades and more.

With a focus on information security as a continuing priority, the report also delves into the progress made over the past year, highlighting milestones such as successfully enabling multi-factor authentication for almost 100 per cent of the University community. Additionally, it provides insights into the emerging areas of focus within information security that will drive the strategic plan forward in the coming year.

“Over the next four years, we will continue to make progress in alignment with the Information Security Strategy,” expresses Kalyani Khati, Associate Director, Information Security Strategic Initiatives. “The strategy provides a shared direction and approach for shaping the evolution and growth of information security and privacy at the University, while aligning with the IT@UofT strategic plan.”

The report also features information on ITS’ budget, detailing factors influencing the carry forward balance. This balance reflects considerations such as open purchase order balances, supply chain delays and savings earmarked for Employee Central implementation expected to commence in 2024.

To view and download the full report, visit