Information Technology Services (ITS)

IT@UofT strategic plan

Overview

The University of Toronto’s IT@UofT strategic plan focuses and guides our efforts to support the University’s academic mission through information technology services, informing the vision, framework and initiatives, both within the Information Technology Services division and across the University. Additionally, the strategic plan, directed by guiding principles, will provide a clear picture of and lead our IT investments in a rapidly evolving environment. In effect, this plan will shape IT@UofT.

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IT@UofT Strategic Plan Annual Report (2023)

The IT@UofT Strategic Plan Annual Report (2023) was released on Nov. 27, 2023. The report provides a review of our key accomplishments, ongoing initiatives and upcoming projects, all of which play a vital role in shaping the future technological environment across U of T. Highlights profiled include ongoing and future projects that advance our strategic initiatives and support our core values.

Cover of annual report 2023

Highlights from the past year

The highlighted initiatives featured in this report are among the most impactful and of the highest strategic importance to ongoing digital transformation in the workplace. They include:

  • Information security projects and initiatives including MFA and endpoint protection
  • IT governance launch
  • Network and system enhancements including wireless and VoIP upgrades
  • Teaching and learning support
  • Streamlined administration
  • Professional development and learning
EASI team receiving the Impact Award at the 2023 VPOREP awards.

Projects on the horizon for 2024

Audience at the CANHEIT 2023 conference
This section outlines new areas of focus that will help advance the strategic plan over the next year. With a focus on IT security as a continuing priority, those initiatives include:

  • Security awareness training
  • Vulnerability management
  • Adaptive network security
  • EIS service enhancement
  • Expanded and improved Azure landing zones
  • New service model for single division faculties
  • Learning analytics dashboard

Budget report

ITS continues to exhibit agility with its budget management practices and operating philosophy. The report features our carry forward balance, which reflects several factors, including open purchase order balances, supply chain delays and savings earmarked for Employee Central implementation expected to commence in 2024.
Panel discussion at ITS Town Hall

IT@UofT: update

  • Nov. 27, 2023: IT@UofT Strategic Plan Annual Report (September 2022 to August 2023) released
  • Dec. 6, 2022: IT@UofT Strategic Plan Annual Report (September 2021 to August 2022) released
  • Nov. 25, 2021: IT@UofT Strategic Plan Annual Report (September 2020 to August 2021) released
  • April 14, 2021: ITS launches new IT@UofT Strategic Plan Delivery training
  • Nov. 26, 2020: IT@UofT Strategic Plan Annual Report released
  • July 27, 2020: ITS showcases ITS project tracking progress to EITU committee
  • May 15, 2020: ServiceNow tracking IT@UofT Strategic Plan Delivery-related projects

Past reports

IT@UofT Strategic Plan Annual Report (2022)

The IT@UofT Strategic Plan Annual Report (2022) was released on Dec. 6, 2022. It highlights ITS’ work and achievements and our collaborative efforts with unit and divisional partners.

IT@UofT Strategic Plan Annual Report (2021)

The IT@UofT Strategic Plan Annual Report (2021) was released on Nov. 25, 2021. It highlights ITS’ work and achievements and our collaborative efforts with unit and divisional partners from September 2020 to August 2021.

Full report:
Summary:

IT@UofT Strategic Plan Annual Report (2020)

The IT@UofT Strategic Plan Annual Report (2020) was released on Nov. 26, 2020. Review progress updates as they align with the IT@UofT strategic plan thematic pillars: People, Solutions and Collaboration.

IT@UofT Strategic Plan (2019 – 2024)

The plan has been created with the input of all staff within ITS and key stakeholders from the broader University of Toronto community, under the guidance of a highly engaged steering committee.

Resources

Reports


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Presentations


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Industry articles


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Gallery

CANHEIT 2023CANHEIT 2023
CANHEIT 2023CANHEIT 2023
CANHEIT 2023CANHEIT 2023
CANHEIT 2023CANHEIT 2023
Day Privacy Day 2023Day Privacy Day 2023
IT@UofT co-ed hockey 2023IT@UofT co-ed hockey 2023
IT@UofT co-ed hockey 2023IT@UofT co-ed hockey 2023
IT@UofT co-ed hockey 2023IT@UofT co-ed hockey 2023
ITS summer socialITS summer social
ITS summer socialITS summer social
11-summer-social-2023-0311-summer-social-2023-03
IT@UofTIT@UofT
SATP phase 1 celebrationSATP phase 1 celebration
2023 VPOREP awards2023 VPOREP awards
2023 VPOREP awards2023 VPOREP awards
ITS all-staff town hallITS all-staff town hall
ITS all-staff town hallITS all-staff town hall
Cyber Security Awareness Month 2023Cyber Security Awareness Month 2023
Halloween gatheringHalloween gathering
ITS holiday partyITS holiday party

Contact us

Your feedback and questions are valued and welcome.
Contact us with comments or inquiries at cio.office@utoronto.ca.

Office of the Chief Information Officer
University of Toronto
Simcoe Hall
27 King’s College Circle, Room 5
Toronto, ON M5S 1A1
Canada