Information Technology Services (ITS)

Working on campus


As the COVID-19 pandemic evolves, we will continue to follow the advice of provincial and municipal public health and the division of People Strategy, Equity & Culture. Review University of Toronto’s guide to a safe return to work.

Icon for announcementsPlease note these pages are a work in progress. Content updated frequently. Check back often.

Also, we would like to hear from you. Reach out to its.myworkplace@utoronto.ca with any questions you may have.


Quick links


Return to campus ITS toolkit

ITS offers a variety of University of Toronto (U of T)-integrated systems and tools to enhance your on campus work experience, from booking rooms and scheduling meetings to organizing projects and accessing shared files.

Connect your hybrid team

Manage space on campus


Training material and resources

Want to learn more about the products in the return to campus ITS toolkit? Links to previous Connect+Learn session recordings and resources can be found on the Connect+Learn web page.

EASI: Connect and Learn


Best practices for facilitating hybrid meetings

A hybrid meeting is one in which some participants are gathered together in person while other participants are remote, dispersed across different locations, typically using video and/or audio to connect online. Just as benefits have been noted for development of hybrid course formats, so too can we find the best of both worlds in hybrid meetings.


Frequently asked questions

Sections:

  1. Return to work on campus
  2. Audio visual
  3. Specifications for laptops and workstations
  4. Information security
  5. Facilitating hybrid meetings
  6. Return to campus ITS toolkit

1. Return to work on campus

Coming soon.

2. Audio visual

ITS offers a variety of U of T-integrated systems and tools to enhance your team's hybrid work experience, such as Microsoft Teams Video Meeting, Blackboard Collaborate and Zoom. For more information, check the Enterprise Video-conferencing & Video Meeting Resources web page.

For in-person meetings, we recommend booking larger meeting rooms that allow for safe physical distancing. Visit your campus’ room booking websites for more information:

ITS also offers a variety of U of T-integrated systems and tools to help you host large virtual (or hybrid) meetings such as, Microsoft Teams Video Meeting, Blackboard Collaborate and Zoom. For more information check the Enterprise Video-conferencing & Video Meeting Resources web page.

Virtual meetings and events of over 300 people should not rely on standard Zoom or Teams Video services. They require special assistance. Meeting organizers for large meetings should contact their divisional IT department for assistance, or Campus Events for assistance in using technology for meetings over 300.

Provincial public health regulations will determine in-person capacities.

3. Specifications for laptops and workstations

The managed desktop web page outlines the recommended equipment including laptops, monitors, headsets and more.

Supported devices include LMacBook Pros, Dell Latitude Laptops, Lenovo ThinkPads, Mac Pros, Dell OptiPlex Desktops and Lenovo ThinkCentres. For more information, visit the Managed Desktop web page.

4. Information security

5. Facilitating hybrid meetings

A hybrid meeting is one in which some participants are gathered in person, while others are joining remotely, typically using video and/or audio to connect online. Read more about hybrid meetings.

Prior to the meeting, create and share meeting materials (e.g., agenda, PowerPoint slides), outline meeting etiquette and expectations and assign a volunteer to act as the meeting co-facilitator.

Express understanding and acceptance of virtual meeting nuances (e.g., background noise), address all participants by name for clarity and summarize key points as you go.

Send meeting notes (including action items) to all participants and, if agreed upon, a recording of the meeting.

6. Return to campus ITS toolkit

The Return to Campus ITS Toolkit is an online guide from Enterprise Applications and Solutions Integration (EASI) that outlines the tools and technologies that are available to support the U of T community’s return to campus. The toolkit contains information on two primary types of products:

  • Products that can help hybrid teams stay connected when working on campus and remotely.
  • Products and technologies that can help departments and divisions track room capacity and attendance.

The toolkit page also contains information on upcoming toolkit-relevant training sessions.

The Return to Campus ITS Toolkit displays a list of return to campus products sorted into two categories: connect your hybrid team and manage space on campus. Cross-reference these tools with your division’s requirements to identify a short list of products.

Under each product name you can also find a brief description of how the product can be used in a return to campus context. Click on the product icons to access individual product pages.

Each product page in the Return to Campus ITS Toolkit contains tool-specific information, including:

  • A brief product description
  • The product’s availability on each campus
  • The types of community members the product is available to (e.g., staff, faculty, students)
  • How to access the product
  • Technical requirements
  • Cost
  • Contact information

Throughout the month of August 2021, EASI’s Connect+Learn series will offer live training sessions on toolkit-specific products. You can find these upcoming training dates on the main Return to Campus ITS Toolkit page.

You can also access the Connect+Learn website to learn more about upcoming training opportunities and to find recordings of past training sessions.

You can find additional information on many of the products in the Return to Campus ITS Toolkit in the following locations:

Many of the products in the toolkit are free and included with the University’s Microsoft licensing agreement. Other products may be subject to costs. To check the specific cost of a product in the toolkit, view the product page within the Return to Campus ITS Toolkit website.

If you would like more information about a specific product in the Return to Campus ITS Toolkit, please use the link or email address under 'Contacts' on the individual product page.

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Working on campus resources

Review these resources to manage and enhance your on campus work experience.

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Feedback and resource submission

All divisions are encouraged to submit feedback and links to work environment resources for inclusion on this web page.


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