Information Technology Services (ITS)

Working on campus


Use the Information Technology Services toolkit and additional resources to work securely and effectively at the office.

For University updates on COVID-19 guidelines and health and safety, refer to the UTogether site.

Reach out to its.myworkplace@utoronto.ca if you have any questions.

Quick links

Return to campus ITS toolkit
Connect+Learn
Hybrid meetings
Managed desktop
Frequently asked questions
Resources
Contact
Enterprise Service Centre (ESC)

Return to campus ITS toolkit

ITS offers a variety of University of Toronto-integrated systems and tools to enhance your on campus work experience, from booking rooms and scheduling meetings to organizing projects and accessing shared files.

Connect your hybrid team



Calendly
Schedule convenient appointments with the click of a button.


Microsoft FindTime
Find the perfect meeting time for everyone.


Microsoft 365 Cloud Storage
Access, share and edit work files from anywhere.


Microsoft Planner, To Do and Tasks
Track project progress and task completion with your team.

Manage space on campus



Microsoft Bookings
Create capacity-based appointments and room reservations.


Microsoft Shifts
Manage schedules for teams and on-campus spaces.


Outlook Shared Resources
Reserve rooms and resources from your Outlook calendar.


TCard+
Manage access to campus spaces based on authorization and capacity.

Training and resources

Register for an upcoming Connect+Learn session for end-user training on common technologies and applications or access links to previous session recordings and resources.

EASI: Connect and Learn

Hybrid meetings

Find the best of both worlds by applying simple tips to run your hybrid meetings effectively. Refer to the suggested AV components for meeting rooms and find out what videoconferencing solutions might best suit your needs.

Hybrid room setup
Tips for hybrid meetings
AV guidelines for meeting rooms
Videoconferencing solutions
AV system solutions

Frequently asked questions

Sections:

  1. Audio visual
  2. Specifications for laptops and workstations
  3. Information security
  4. Hybrid meetings
  5. Return to campus ITS toolkit

1. Audio visual

ITS offers a variety of U of T-integrated systems and tools to enhance your team's hybrid work experience, such as Microsoft Teams and Zoom. Review U of T's videoconferencing solutions for more information.

For in-person meetings, physical distancing and capacity limits are not required, but units have the discretion to implement physical distancing where feasible.

We recommend booking larger meeting rooms that provide ample space. Visit your campus’ room booking websites for more information:

In high-density indoor spaces (where physical distancing is not possible), the use of a medical mask is strongly encouraged. Refer to the Environmental Health & Safety website for the latest information.

For meetings over 1,000 participants, meeting organizers should contact their divisional IT department for assistance, or Campus Events for assistance in using technology.

You can book a meeting room through your campus’ designated room booking website.

Provincial public health regulations will determine in-person capacities. Check the UTogether site for the latest information.

2. Specifications for laptops and workstations

The workstation equipment recommendations page outlines equipment including laptops, monitors, headsets and more.

Supported devices include MacBook Pro, Dell Latitude laptop, Lenovo ThinkPad, Mac Pro, Dell OptiPlex desktop and Lenovo ThinkCentre. For more information, visit the managed desktop page.

3. Information security

4. Hybrid meetings

Information Technology Services offers a variety of U of T-integrated systems and tools to enhance your team's hybrid work experience, such as Microsoft Teams and Zoom.

Review the videoconferencing solutions for more information.

Any meeting room with an internet connection can accommodate a standard hybrid meeting with a laptop or phone. If you have specific needs, your meeting is not standard, or you are interested in investing in more specialized equipment, review the AV guidelines for meeting rooms and the following list of recommendations:

  • Internet connection (ideally a wired connection as opposed to relying on Wi-Fi)
  • A dedicated computer or appropriate ports for attaching a laptop
  • A device that can run Microsoft Teams and Zoom
  • A dedicated camera (as opposed to one built into the device)
  • Data projectors (digital projection) and TV monitors
  • Sound systems, including proper microphones and echo-cancellation technology
  • A control system (a device that allows for items like multiple inputs, lighting control, etc.)
  • Room booking system (to avoid scheduling conflicts)

Find out how to convert standard meeting rooms for hybrid or remote meetings.

Review these questions to ask yourself before planning a meeting room design and the pros and cons of using a Microsoft Teams Room or bringing your own device.

Contact your divison's IT department for support, as they may have already developed meeting room configurations including setting up wired internet connections.

If you are interested in a more robust, formal meeting room set-up, the University has pre-approved suppliers for AV projects.

For meetings over 1,000 participants, meeting organizers should contact their divisional IT department for assistance, or Campus Events for assistance in using technology.

All Teams users can make calls and receive calls from other Teams users. U of T staff and faculty who have an individual VoIP line that has been migrated to Teams have access to Teams Phone, which includes VoIP features such as call forwarding, voicemail and much more.

Visit the Teams Phone resources page and the Teams Phone migration FAQs for more information.

If you don't have a VoIP line and need one assigned to you, please speak with your manager.

No, it is recommended that clients do not connect to VPN services when using audio and video conferencing tools. Connecting to a VPN could result in poor audio and video quality.

5. Return to campus ITS toolkit

The return to campus ITS toolkit is an online guide created by Enterprise Applications and Solutions Integration (EASI) that outlines the tools and technologies available to support the U of T community’s return to campus. The toolkit contains information on two primary types of products:

  • Products that can help hybrid teams stay connected when working on campus and remotely.
  • Products and technologies that can help departments and divisions track room capacity and attendance.

The return to campus ITS toolkit displays a list of return to campus products sorted into two categories: connect your hybrid team and manage space on campus. Cross-reference these tools with your division’s requirements to identify a short list of products.

Under each product name you can also find a brief description of how the product can be used. Click on the product icons to access individual product pages.

Each product page in the return to campus ITS toolkit contains tool-specific information, including:

  • A brief product description
  • The product’s availability on each campus
  • The types of community members the product is available to (e.g., staff, faculty, students)
  • How to access the product
  • Technical requirements
  • Cost
  • Contact information

Visit the Connect+Learn website to learn about upcoming training opportunities and find recordings of past training sessions.

Refer to the following resources for additional information on many of the toolkit products:

Many of the products in the toolkit are free and included with the University’s Microsoft licensing agreement. Other products may be subject to costs. To check the specific cost of a product in the toolkit, view the product page within the return to campus ITS toolkit website.

If you would like more information about a specific product in the return to campus ITS toolkit, please use the contact link or email address provided at the bottom of each individual product page.

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Working on campus resources

Review these resources to manage and enhance your on campus work experience.

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Feedback and resource submission

All divisions are encouraged to submit feedback and links to work environment resources for inclusion on this web page.

Send us your suggestions

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