Information Technology Services (ITS)
Working on campus
Use the Information Technology Services toolkit and additional resources to work securely and effectively at the office.
Quick links
Working on campus ITS toolkit
ITS offers a variety of University of Toronto-integrated systems and tools to enhance your on campus work experience, from booking rooms and scheduling meetings to organizing projects and accessing shared files.
Connect your hybrid team
Manage space on campus
Training and resources
Register for an upcoming Connect+Learn session for end-user training on common technologies and applications or access links to previous session recordings and resources.
Hybrid meetings
Find the best of both worlds by applying simple tips to run your hybrid meetings effectively. Refer to the suggested AV components for meeting rooms and find out what videoconferencing solutions might best suit your needs.
Frequently asked questions
Sections:
1. Audiovisual
1.1 What tools can connect me (working on campus) to my remote working colleagues?
ITS offers a variety of U of T-integrated systems and tools to enhance your team's hybrid work experience, such as Microsoft Teams and Zoom. Review U of T's videoconferencing solutions for more information.
1.2 How can I book a meeting room on campus?
You can book a meeting room through your campus’ designated room booking website.
1.3 How can I book AV equipment?
To book AV equipment, fill out a form to outline your request.
2. Specifications for laptops and workstations
2.1 Are there workstation equipment recommendations for staff and faculty?
The workstation equipment recommendations page outlines equipment including laptops, monitors, headsets and more.
2.2 Are there recommended laptops for staff and faculty?
Supported devices include MacBook Pro, Dell Latitude laptop, Lenovo ThinkPad, Mac Pro, Dell OptiPlex desktop and Lenovo ThinkCentre. For more information, visit the managed desktop page.
3. Information security
3.1 Where can I find U of T-approved information security resources?
Visit U of T’s central Information Security website for cyber security and privacy resources, news and guidelines.
4. Hybrid meetings
4.1 What tools can be used for hybrid or remote meetings?
Information Technology Services offers a variety of U of T-integrated systems and tools to enhance your team's hybrid work experience, such as Microsoft Teams and Zoom.
Review the videoconferencing solutions for more information.
4.2 What equipment does a physical meeting room need to accommodate hybrid or remote meetings?
Any meeting room with an internet connection can accommodate a standard hybrid meeting with a laptop or phone. If you have specific needs, your meeting is not standard, or you are interested in investing in more specialized equipment, review the following list of recommendations for dedicated hybrid meeting rooms:
- Internet connection (ideally a wired connection as opposed to relying on Wi-Fi)
- A dedicated computer or appropriate ports for attaching a laptop
- A device that can run Microsoft Teams and Zoom
- A dedicated camera (as opposed to one built into the device)
- Data projectors (digital projection) and TV monitors
- Sound systems, including proper microphones and echo-cancellation technology
- A control system (a device that allows for items like multiple inputs, lighting control, etc.)
- Room booking system (to avoid scheduling conflicts)
Find out how to convert standard meeting rooms for hybrid or remote meetings.
4.3 How do I design and equip a meeting room for hybrid meetings?
Review these questions to ask yourself before planning a meeting room design and the pros and cons of using a Microsoft Teams Room or bringing your own device.
4.4 Who can I contact to help me prepare and execute hybrid or remote meetings?
Contact your divison's IT department for support, as they may have already developed meeting room configurations including setting up wired internet connections.
If you are interested in a more robust, formal meeting room set-up, the University has pre-approved suppliers for AV projects.
For meetings over 1,000 participants, meeting organizers should contact their divisional IT department for assistance, or Campus Events for assistance in using technology.
4.5 Can I make and receive calls with Teams?
All Teams users can make calls and receive calls from other Teams users. U of T staff and faculty who have an individual VoIP line that has been migrated to Teams have access to Teams Phone, which includes VoIP features such as call forwarding, voicemail and much more.
Visit the Teams Phone resources page and the Teams Phone migration FAQs for more information.
If you don't have a VoIP line and need one assigned to you, please speak with your manager.
4.6 Should I connect to VPN services when using Microsoft Teams for meetings or phone calls?
No, it is recommended that clients do not connect to VPN services when using audio and video conferencing tools. Connecting to a VPN could result in poor audio and video quality.
Working on campus resources
Review these resources to manage and enhance your on campus work experience.