- Academic Technology Reference Group (ATRG)
- Teaching, Learning and Technology Advisory Committee
- Enterprise IT Update Committee (EITU)
- Advisory Committee on Enterprise Information Technology (ACE-IT)
- Faculty & Staff e-Communications Consultation
- Student e-Communications Consultation
- Information Security Council (ISC)
- Toolbox End-User Support Team (T.E.S.T.)
- Call for Agenda
- IT Student Advisory Committee
- Next Generation Enterprise Web Services Advisory Group
- Policy on Information Security and the Protection of Digital Assets
Toolbox End-User Support Team (T.E.S.T.)
Purpose
The Toolbox End-User Support Team (T.E.S.T) is a tri-campus forum for providers of campus / division- level support of Blackboard and Portal tools. T.E.S.T liaises with ACT and provides updates to each member’s individual constituencies
Objectives
- Build community across the tri-campus Blackboard / Portal support teams
- Identify / promote best practices in the use of Blackboard / Portal tools to support learning / teaching
- Discuss key Blackboard / Portal related operational support issues and questions
- Discuss information about upcoming updates, planned downtimes, and planned changes in functionality or the operation of tools, or services under consideration
- Convey relevant information back to each member’s divisional constituencies
Meetings
T.E.S.T. will normally convene weekly using video or teleconference (to be determined by team).
Meetings will follow a regular agenda of items for discussion including:
- System Status (unplanned outages, service interruptions that have occurred, planned updates)
- Issues 1 (e.g., any issues or problems that have arisen during the week that may need to be discussed)
- Changes/Planning/Updates (i.e., Planned, Emergency, Major Changes (Version Upgrades, Database changes)
- Training/Documentation/Communications
- Other Items / Questions
- Building blocks, new LTI integrations, new projects that impact Blackboard – information sharing and updates 2
1 This is not a forum for discussion of specific tickets rather the larger issue that may be behind tickets
2 Discussion of Academic Toolbox Projects at this forum does not replace A.C.T.’s communications to the broader community
Membership
Members are drawn from Divisional educational technology/Blackboard support teams.
The Chair role will rotate annually between the Divisions. The role of the Chair is to:
- Act as Key contact for the Team ensuring appropriate referrals to divisional contacts or ACT
- Lead the weekly/bi-weekly video-conference
- Ensure video conferencing instructions are established and work
- Open meeting / Close meeting
- Set and maintain the meeting agenda
- Ensure minutes of the meetings are made available within 48 hours of the meeting
Members include:
School of Continuing Studies
- Iyad Mansour (Chair – July 2016 – Present)
- Jen Gordon (Chair – January 2016 – June 2016)
- Tino Corsetti
University of Toronto Mississauga
- Simone Laughton (Chair – July – December 2015)
- Diane Michaud
- Ken Berry
- Lauren Dimonte (Chair – December, 2014 – June, 2015) (On leave)
- Rochelle Mazar (Inaugural Chair – September – November, 2014; no longer at U. of T. as of November, 2014)
University of Toronto Scarborough
- Brian Sutherland
- Adon Irani
Faculty of Arts and Science
- Lena Kushnir
- Damion Renner
- Maureen LaPier
Faculty of Engineering
- Allison Van Beek
- Joanna Lau
Faculty of Nursing
- Neal MacInnes
Faculty of Medicine
- Court Van Beek
- Carolanne Graham
OISE
- Mike Morrow
- Derek Hunt
Faculty of Dentistry
- Michael Limberger
UT Libraries
- Heather Buchansky
- Rita Vine
ACT
- Jeremy Graham
- Saira Mall
- Mariana Jardim
- Marco Di Vittorio
- Ryan Green
OLS
- Will Heikoop