Information Technology Services (ITS)

Your workplace environment


If you’re looking for resources to help you work effectively and safely no matter where you are, you’ve come to the right place.

Explore helpful best practices, guidelines, frequently asked questions and more, available to you all in a one-stop-shop.

Questions? Reach out to its.eda@utoronto.ca.

Select your workplace:

Hybrid Hub

Explore the Hybrid Hub for helpful information, tips and tools to assist you with hybrid work.

Access resources
Working on campus
The ITS toolkit and additional resources will help you work securely and effectively at the office.

Access resources
Working remotely
FAQs, best practices, links and resources to help you stay connected and secure from home.

Access resources

Related resources

Visit the UTogether site for updates on safety measures across the University.

Visit the People Strategy, Equity & Culture site for announcements and updates.

Visit the Connect+Learn site to learn more about upcoming training offerings.


In the Loop newsletter

ITS updates, summarizing IT and University of Toronto-related news, resources and announcements.

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General resources

  • ITS system status

    The ITS system status page provides an overview of current service status messages and scheduled maintenance for major U of T systems and services.

  • Campus status

    Check this website for important messages and updates about the University’s status and closures and find emergency contacts.

  • UTAlert

    Register to receive urgent telephone, email or text alerts.

  • Quercus/Canvas system status information

    Instructure (the company behind Quercus/Canvas) posts system updates about outages or planned maintenance on their system status page.

Feedback and resource submission

All divisions are encouraged to submit feedback and links to work environment resources for inclusion on this web page.

Send us your suggestions

Contact

General questions and more information

Please contact its.eda@utoronto.ca if you have any questions. This mailbox is regularly monitored.

For U of T Mississauga IT support, visit https://www.utm.utoronto.ca/iits/.

For U of T Scarborough IT support, visit https://www.utsc.utoronto.ca/iits/.

Service requests

Enterprise Service Centre (ESC)

ESC is the main contact for ITS. If you have access to ESC, please fill out a ticket at https://uthrprod.service-now.com/help.

Local IT help desk

If you work in a division/department outside of ITS and/or you do not have access to ESC, please contact your local IT help desk.

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