Information Technology Services (ITS)
IT@UofT Annual Report 2024: Bringing our vision to life
Published on: January 20, 2025
Released on Jan. 13, 2025, the IT@UofT Strategic Plan Annual Report (2024) provides a comprehensive reflection of the final stages of the plan, showcasing how the IT@UofT community has shaped the technological environment across U of T and brought our Strategic Plan’s vision to life.

The report provides a comprehensive review of our key accomplishments from September 2023 – August 2024, including updates on:
- Information security: Systems and programs protecting the U of T community.
- Enterprise services: Enhancing systems to streamline institutional processes.
- Digital learning support: Innovative technologies enhancing teaching and learning.
- System and progress improvements: Optimizing workflows to deliver more efficient services.
- Engaging our community: Fostering connection through events and training sessions.
“Please join us as we reflect on our progress and celebrate the remarkable efforts that have protected our community and strengthened our institution,” says Dr. Donna K. Kidwell, Acting CIO, U of T. “Congratulations to the IT@UofT community for your continued excellence and commitment to delivering innovative IT solutions.”
While celebrating our achievements, the report also looks to the future, outlining key initiatives for 2025 and beyond in alignment with our refreshed Strategic Plan (2025 – 2027). These initiatives include:
- New identity management infrastructure
- Timely detection and response to cyber threats
- Quercus data insights
- Administrative systems transformations
- Research solutions
- Professional development advisory group
To download the full report and learn more, visit https://its.utoronto.ca/about/ituoft-strategic-plan/#annual-report.