Information Technology Services (ITS)

Update on Zoom artificial intelligence

Published on: August 15, 2023

Information Security and Academic, Research & Collaborative (ARC) Technologies have released a memo providing an update on Zoom and its use of data to train their AI tools and functionality.

In a statement from the memo:

“Specifically, as it pertains to the University of Toronto, our institutional Zoom services (accounts that go through the utoronto.zoom.us portal) are governed by a unique institutional agreement, and we can confirm that our Zoom data is not being used to train Zoom’s AI models. These institutional agreements are instrumental in protecting University data and privacy as many companies look to implement generative AI in their products.”

Please refer to the memo for more details and how to ensure that you are using Zoom through the University’s institutional portal.