Information Technology Services (ITS)
ITS policies & guidelines
Information Technology Services has a series of policies and guidelines pertaining to the services that ITS provides centrally. This section will direct you to all available documentation. If you are unable to find something or have any questions, please contact us.
Governing Council policies and guidelines on information technology
- Policy on Information Technology
- Policy on Information Security and the Protection of Digital Assets
- This policy was approved in February 2016 and was updated and approved by Governing Council in April 2020.
Guidelines & protocols
- Appropriate Use of Information and Communication Technology
- Approved AV guidelines for meeting room design
- Guideline: Email accounts for University of Toronto staff, faculty and librarians
- InfoTech listserv community guidelines
- Teams group chat deletion protocol
- Working remotely with managed desktop
Guidelines on information security
- Best practices for phishing prevention
- Guidelines for securing smart phones & tablets
- Guidelines on privacy and security for mobile apps
- Information security guidelines
- Information Security Incident Response Plan
- Security guidelines for printers and photocopiers
Provostial guidelines
- Provostial guidelines on using third-party tools
- Provostial guidelines on ancillary fees
- Provostial guidelines on digital learning materials
ITS specifications, standards & practices
- Dell standards for U of T
- Digital buildings – Schwartz Reisman Innovation Centre
- Networking hardware & cabling standards
- U of T data centre design considerations
- Workstation equipment recommendations
Enterprise educational technologies
Whenever possible, enterprise educational technologies adhere to the following international standards:
- Learning Tools Interoperability Standard
- The Common Cartridge Specification
- The Caliper Analytics Standard
- Accessibility for Ontarians with Disabilities Act (AODA) Standards
Divisional resources
Rotman School of Management
Additional resources
- Protocols for academic integrity-related data requests
- Please note: This document is internal to the University of Toronto and should not be distributed.