In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 2025 - 00:00 EDT
Jul 22, 2025 - 00:00 EDT
Scheduled - The Microsoft license renewal process will take place from July 22 to July 31.
Currently, no major impact or disruption to services is expected. However, if you do notice any irregularities or experience issues with your Microsoft services, please raise a support ticket at (https://uoft.me/m365help).
Jul 22, 2025 00:00 - Jul 31, 2025 23:59 EDT
Currently, no major impact or disruption to services is expected. However, if you do notice any irregularities or experience issues with your Microsoft services, please raise a support ticket at (https://uoft.me/m365help).
Jul 22, 2025 00:00 - Jul 31, 2025 23:59 EDT
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
Academic ToolBox
Operational
Ouriginal
Operational
Quercus
?
Operational
Remark Office
Operational
Other
Operational
AMS
?
Operational
AMS SAP GUI
Operational
FIS
?
Operational
HRIS
?
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
?
Operational
EvoSuite Apps
?
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
My Research (MR)
?
Operational
MROL
?
Operational
MSS
?
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Under Maintenance
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
?
Operational
High Availability Storage
?
Operational
iFile
?
Operational
Microsoft Campus Agreement
Operational
MS Teams
Under Maintenance
Mirror Service
Operational
SCCM
?
Operational
ServiceNow
?
Operational
SharePoint
?
Under Maintenance
Simple Storage
?
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
?
Operational
WebHelpDesk
?
Operational
Other
Operational
Data Centres
Operational
DCA
?
Operational
DCB
?
Operational
HSB
?
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
?
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
?
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Under Maintenance
Listserv
?
Operational
Office 365
Under Maintenance
UTMail+
Under Maintenance
Other
Operational
ITS Private Cloud Infrastructure
?
Operational
UTORbackup/UTORrecover
?
Operational
Virtual Server Service
?
Operational
Identity Management Systems
Operational
Active Directory
Operational
eToken
Operational
Kerberos
Operational
LDAP
Operational
MIM
?
Operational
Password Change / Reset / Secret Activation Key (SAK)
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
?
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORID
Operational
UTORMFA
Operational
WebLogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Under Maintenance
JupyterHub
?
Operational
Library
Operational
MS Forms
?
Under Maintenance
R/RStudio
?
Operational
REDCap
?
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
?
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP – WebEx
Operational
GoCo/BroadConnect VoIP – Polycom Devices
?
Operational
GoCo/BroadConnect VoIP – Voicemail
Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
?
Operational
Rogers Direct e-Ordering Portal
?
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
?
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
Admin Systems VPN
Operational
UTORvpn - OpenVPN
Operational
UTORvpn - AnyConnect
Operational
RDP
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
CMS
?
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SID Aggregation router scheduled maintenance Jul 28, 2025 07:00-07:30 EDT
Please be advised that there will be router maintenance on Monday July 28th , between 07:00 am – 07:30 am on the SID aggregation layer router.
There is no outage anticipated as the traffic will automatically re-route to the peer nodes.
Posted on Jul 08, 2025 - 08:52 EDT
There is no outage anticipated as the traffic will automatically re-route to the peer nodes.
Posted on Jul 08, 2025 - 08:52 EDT
REDCap Scheduled Maintenance Wed. Jul. 20, 2025 Jul 30, 2025 10:00-13:00 EDT
We will be undergoing scheduled maintenance during this time.
Posted on Jul 25, 2025 - 09:22 EDT
Posted on Jul 25, 2025 - 09:22 EDT
Rotman Distribution Router Maintenance - Aug 5th 0700-0730 Aug 5, 2025 07:00-07:30 EDT
Please be advised that there will be router maintenance on Tuesday, August 5th , between 07:00am – 07:30am on the Rotman Distribution Router.
This maintenance will affect network connectivity for the networks listed below:
==================================
Start Time: 2025-AUG-05 07:00 EDT
End Time: 2025-AUG-05 07:30 EDT
Device(s): DS-RT-01
Purpose: Router SW Upgrade
Affected Networks:
==================================
Wireless at Rotman 105 St. George
Wireless at Innis Residence
VoIP network for Innis Residence
ResNet - Innis Residence
Innis Residence Staff ethernet
Innis Parking ethernet
==================================
Posted on Jul 22, 2025 - 09:45 EDT
This maintenance will affect network connectivity for the networks listed below:
==================================
Start Time: 2025-AUG-05 07:00 EDT
End Time: 2025-AUG-05 07:30 EDT
Device(s): DS-RT-01
Purpose: Router SW Upgrade
Affected Networks:
==================================
Wireless at Rotman 105 St. George
Wireless at Innis Residence
VoIP network for Innis Residence
ResNet - Innis Residence
Innis Residence Staff ethernet
Innis Parking ethernet
==================================
Posted on Jul 22, 2025 - 09:45 EDT
Bluecat DDI Maintenance - Aug 8th 0730-0800 Aug 8, 2025 07:30-08:00 EDT
Please be advised that maintenance is scheduled for the BlueCat DDI Systems on Friday, August 8, from 7:30 a.m. to 8:00 a.m.
BlueCat Address Manager (Proteus) will be intermittently unavailable during this maintenance window. However, no service interruptions are expected for DNS or DHCP.
Posted on Jul 22, 2025 - 09:38 EDT
BlueCat Address Manager (Proteus) will be intermittently unavailable during this maintenance window. However, no service interruptions are expected for DNS or DHCP.
Posted on Jul 22, 2025 - 09:38 EDT
U of T wireless certificate update — Aug. 25 - 0800 Aug 25, 2025 08:00-08:30 EDT
Please be advised that the current University of Toronto wireless authentication server's Secure Sockets Layer (SSL) certificate will expire on Sept. 9, 2025 at 7:59:59 p.m. EDT. To address this, Information Technology Services will be installing a new certificate on Monday, Aug. 25, 2025 at 8:00 a.m. EDT.
What does this mean for wireless users?
Once the update is complete, wireless users may be prompted to accept or verify the new security certificate the first time they attempt to reconnect to the UofT or eduroam networks. Once accepted, the wireless device will save the new certificate and connect automatically thereafter.
If your device or devices that you manage require manual certificate installation, the new certificate can be downloaded from https://wireless.utoronto.ca/connect/. Please refer to the section, Additional Resources / Certificates’.
Users that require additional support should contact their local IT support or help desk staff. For a list of contacts, visit https://its.utoronto.ca/contact/.
IT and helpdesk administrators with questions should submit a ticket through Enterprise Service Centre or send an email to en.help@utoronto.ca. For administrative and other questions, please feel free to contact me directly.
Posted on Jul 22, 2025 - 10:11 EDT
What does this mean for wireless users?
Once the update is complete, wireless users may be prompted to accept or verify the new security certificate the first time they attempt to reconnect to the UofT or eduroam networks. Once accepted, the wireless device will save the new certificate and connect automatically thereafter.
If your device or devices that you manage require manual certificate installation, the new certificate can be downloaded from https://wireless.utoronto.ca/connect/. Please refer to the section, Additional Resources / Certificates’.
Users that require additional support should contact their local IT support or help desk staff. For a list of contacts, visit https://its.utoronto.ca/contact/.
IT and helpdesk administrators with questions should submit a ticket through Enterprise Service Centre or send an email to en.help@utoronto.ca. For administrative and other questions, please feel free to contact me directly.
Posted on Jul 22, 2025 - 10:11 EDT