Information Technology Services (ITS)
New UTmail+ Features
Published on: April 29, 2014
In order to deliver a richer set of new features to UTmail+ service, ITS will be performing a minor update on UTmail+ with no service interruption starting on May 8th, 2014 until completion.
This update will enable the delivery of the following new UTmail+ features:
- Office WebApps: Online document editing, sharing and collaboration
- FREE Office 365 Pro Plus for Students: Desktop Microsoft Office Suite
- Lync: Video, Text and Voice chat
More details about these features will be released in the next couple of weeks.
The service update will change UTmail+ account settings for mobile devices and email applications
If you are using a mobile device or desktop email application (Thunderbird, Mac Mail and Outlook), you will know the change has occurred because your application will give you an error suggesting that either your username or your credentials are incorrect. In order to get your application to log in correctly, either change your username to be the same as your email address, or remove the account and add it back again.
More detailed instructions for configuring your specific device or program can be found here.
Outlook Web Access (browser/webmail) will not be affected by this.
Still need help? Get in touch with us!
St. George Campus
Information Commons Help desk
Robarts Library,1st Floor
130 St. George Street
Phone: (416) 978-HELP (4357)
UTM – University of Toronto Mississauga
Location: CCT Building, 3133
Phone: (905) 828-5344
UTSC – University of Toronto Scarborough
Location: B487 and in the Informatics Commons / IC35
Phone: 416-287-7391 / 416-208-5189