Information Technology Services (ITS)

Planning & Assessment

In order to facilitate successful IT deliver at the University of Toronto, PGA offers planning and assessment services to central IT and divisional/departmental IT operations. The services include:

• Focus groups, requirements gathering and process streamlining
• Institutional surveying about IT services and tools (ETRAC, Educause Core Data Service, TechQual)
• Technology RFP planning, drafting and evaluations
• Technological solution assessments and evaluations
• General consultation services pertaining to IT related issues and operations
• Stakeholder engagement, building cross-functional teams and fostering collaboration across divisions

For details or assistance, please contact us.

• Planning & Assessment
• • Reports
• IT governance
• ITS Policies & Guidelines
• • SecurID Card Usage Policy
• Current initiatives
• World-class Gartner IT research and reports now available