Information Technology Services (ITS)

Planning & Assessment

In order to facilitate successful IT deliver at the University of Toronto, PGA offers planning and assessment services to central IT and divisional/departmental IT operations. The services include:

  • Focus groups, requirements gathering and process streamlining
  • Institutional surveying about IT services and tools (ETRAC, Educause Core Data Service, TechQual)
  • Technology RFP planning, drafting and evaluations
  • Technological solution assessments and evaluations
  • General consultation services pertaining to IT related issues and operations
  • Stakeholder engagement, building cross-functional teams and fostering collaboration across divisions

For details or assistance, please contact us.