Planning & Assessment
In order to facilitate successful IT deliver at the University of Toronto, PGA offers planning and assessment services to central IT and divisional/departmental IT operations. The services include:
- Focus groups, requirements gathering and process streamlining
- Institutional surveying about IT services and tools (ETRAC, Educause Core Data Service, TechQual)
- Technology RFP planning, drafting and evaluations
- Technological solution assessments and evaluations
- General consultation services pertaining to IT related issues and operations
- Stakeholder engagement, building cross-functional teams and fostering collaboration across divisions