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IT@UofT: update

July 27, 2020

ITS showcases its project tracking progress to EITU committee

In July 2020, Information Technology Services (ITS) provided an overview of its reporting dashboard on Google Data Studio as well as the use of ServiceNow’s Project and Portfolio Management (PPM) tool to the Enterprise IT Update Committee (EITU). (Learn more about ServiceNow’s PPM tool).

This strategic plan delivery progress and reporting update was delivered in a presentation by Vikram Chadalawada, senior manager, Student Information Systems and IT@UofT Strategic Plan Delivery. Chadalawada discussed ITS’ progress on tracking and reporting IT@UofT Strategic Plan-related projects using Google Data Studio Reporting Dashboard. There are currently 252 active projects at an overall completion rate of almost 55 per cent complete.

The committee expressed interest in getting involved in using ServiceNow to implement a system that tracks their respective divisional IT projects and eventually all IT projects across U of T. The group expressed a great interest to meet again and discuss establishing policies and groundwork to create a tri-campus approach to organizing and reporting on all IT projects.

May 15, 2020

ServiceNow tracking IT@UofT Strategic Plan Delivery-related projects

Started in April 2020, ITS staff began using ServiceNow’s Project and Portfolio Management (PPM) tool to track all projects, record milestones/targets, identify Strategic Plan initiatives and produce reports in a variety of ways. Learn more.

March 18, 2020

ITS all-managers meeting

On March 12, 2020, ITS directors, managers and project managers gathered to discuss departmental progress, updates and next steps with regards to the IT@UofT Strategic Plan. The goals of this meeting were to address the initiative identification process, discuss areas for improvement and explore managers’ roles in engaging their staff. Through interactive activities and discussion, these leaders shared ideas and information that will help all ITS teams continue to advance the pillars in the strategic plan in a unified manner.

Feb. 27, 2019

Exploring leadership development at U of T

Creating a culture of continuous learning and professional development is an important part of the IT@UofT Strategic Plan. In January, the 2020 Leadership Development Program was launched to highlight professional development opportunities as they relate to ITS Core Values and the strategic plan pillars. The courses included: The Art of Leadership for Women, Building Support for Successful Change Projects and LEADS 360 Degree Feedback Assessment. The offerings filled up quickly, but stay tuned for information on other courses coming soon.