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Information + Technology Services

System Status
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A-Z list of all Information Technology Services available at U of T.

Tools and resources supporting academic activities in the classroom and beyond.

Resources for access to systems, password resets, anti-virus, encryption and security.

Information on available administrative applications and available support.

Resources for applications development and enterprise service architecture model.

E-mail, video/audio conferencing and other communication tools available at U of T.

Resources + support for acquisition, maintenance + disposal of hardware + software.

HelpDesks, Training and Support resources for all central IT services at U of T.

Resources and support for networking, wireless and remote access at U of T.

All policies and guidelines concerning Information Technology at U of T.

PMO resources for assessment, planning, governance and implementation of IT projects.

PROCESS AND TECHNOLOGY COMMITTEE (PTC): Standing ITS committee which provides technical and process review and recommendation of ITS opportunities and assesses accountability reports, service compliance, and progress of ongoing projects. 


SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
MANAGED DESKTOP: CLIENT SUPPORT SERVICES OPTIONS
We offer 2 levels of Managed Support Services to meet your budgetary needs - Standard and Foundation support to meet a range of application and business requirements.

Standard Support Option -Business hours support essentials, including technical support, onsite break/fix support, security updates, patches, and 24x7
access to online support resources.

Foundation Support Option - Business hours support essentials, including technical support, security updates, patches, and 24x7 access to online support resources.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
IT SERVICES CATALOGUE : This service is a web based collection of all central IT services either provided or managed by ITS to the University of Toronto community.   The catalogue serves as a tool for easily searching available IT services at U of T. 
NEXT GENERATION STUDENT INFORMATION SERVICES (NGSIS): NGSIS is an institutional program - its focus on providing next generation services to students, faculty and staff as well as providing the technological infrastructure upon which the educational tools and services of tomorrow can be built.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR

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